Counseling Services Software

With Penelope, you can achieve better client outcomes, cost savings, and improved compliance to quality standards. All from within a secure, web-based system.

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Counseling Services Software

With Penelope, you can achieve better client outcomes, cost savings, and improved compliance to quality standards. All from within a secure, web-based system.

With you every step of the way

Penelope makes it simple to collect and report on the information you need, get a snapshot of what’s going on at your organization, or simply track client activity. The highly configurable nature of Penelope means it can be adapted to the specific needs of any counseling service.

Penelope case management software makes managing the client journey simple, whether you’re in the office or accessing from a mobile device.

Assess and Plan

Flexible intake, assignment, and scheduling workflows

Set targets for client statistics, service utilization, productivity, and more

Manage referrals with wait list capabilities and criteria-based assignment

Comprehensive appointment scheduling tools with a one-way sync to Microsoft Outlook

Coordinate Care

Integrate the administrative, clinical, and management threads of your organization

Track services to individuals and families as well as tracking contacts with third-party professionals and service providers

Includes management tools for monitoring workflow, such as document sign-offs, a lock feature for notes and documentation, and event review tools and reports

Connect directly with clients through Engage, our mobile client engagement tool!

Measure Results

Track the data you need for internal purposes and reporting to stakeholders

Measure client outcomes against objectives

Build custom outcomes assessments to graphically represent a client’s change over time

Export Penelope’s rich data set to run your own custom analyses and research. Or, take advantage of our add-on Penelope Online Dashboards suite of pre-built reports

Go Mobile

Get secure access to your data anywhere, any time – all you need is an internet connection. Penelope is available on your desktop, tablet, or smartphone.

Receive alerts on your mobile device for critical events or notifications

Push appointments to your Exchange-enabled (e.g. Outlook) device

Case Study: Edgewood Clinical Services

Edgewood provides comprehensive counseling services to individuals and families in the Chicago area and, since 2008, they’ve been using Penelope to optimize their service delivery. Since implementing Penelope software, Edgewood has significantly increase in size. Luckily, their case management software was able to scale with them!

Edgewood takes advantage of Penelope’s Smart Forms and invoicing and billing capabilities to help streamline their organization. Read the case study to learn more about their long relationship with Penelope and Athena Software.

Meet our Clients

The counseling software you’ve been looking for.

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