Penelope Case Management Software
Penelope case management software is a mobile-friendly, web-based case management system trusted by nonprofits and social service providers worldwide.
Based in Waterloo, Ontario in Canada, Athena Software has been providing innovative, easy-to-use social services case management software to clients in North America, Australia, New Zealand, the U.K., and elsewhere around the world since 2001, and we understand the issues your agency is facing.
Maybe your organization is struggling with a clunky, out-of-date system that's hard to use.
Maybe you're using multiple systems that don't connect with one another, making reporting virtually impossible.
Maybe you're still using paper, Excel spreadsheets, and sticky notes.
Or maybe a combination of all of the above.
If so, Penelope is the case management software solution you've been looking for. But don't just take our word for it - find out what our clients say by reading these reviews of our software and customer service!
Don't miss out on the opportunity to find out how Penelope can help transform your organization. Request a free demo by filling out the form at the bottom of the page!
You deserve the best case management software available, as well as the friendly, world-class support, deployment and professional service delivery that Athena Software is known for.
Our case management software is a state-of-the-art solution rich with features and available as a secure SaaS solution, meaning your organization gains access to the tools you need all in one place, while saving money on costly I.T. expenses.
Penelope operates on a concurrent user licensing model, meaning we don't make you buy a license for each employee, only for the maximum number of employees who would need to use the system at any one time. This means your organization can save money while still being able to create an unlimited number of user accounts!
Penelope is easy to use and highly configurable, with extremely flexible reporting options and an emphasis on security, so that service providers, managers and technical staff will all benefit from its implementation at your organization.
Your agency can benefit from Athena’s 15+ years of dedicated, focused experience and track record that incorporates:
- service delivery best practices
- privacy-compliant security
- extensive business intelligence reporting capabilities
- flexible design
- comprehensive training resources and learning materials
- advanced SaaS security and server architecture
- powerful social service workflows
- and innovative collaboration / communication tools
Want to learn more? Fill out the form at the bottom of this page to schedule a free demo of Penelope.
Whether you're looking to reduce paperwork, increase staff efficiency, or streamline reporting, Penelope is the software you've been looking for.
Watch our animated video to find out in less than 90 seconds how our easy-to-use, mobile-friendly client information system can help your organization start saving time and money today.
If you like what you see, fill out the form at the bottom of the page to schedule a free demo of Penelope for your agency!
What Our Clients Say
"Athena Software is a world leader in case management software. The Collaboration Suite in Penelope enables agencies around the world to connect with clients using smart communication and workflow tools in a way that reflects how our clients live and work. Once again, Athena is setting the standard for global case management software."
Software Manager, Relate
The UK's largest relationship counseling agency
Penelope software users since 2008
"In our company we refer to the Penelope Software familiarly as Penny. She is our friend in so many ways! She makes documentation, scheduling, reporting, payroll, invoicing easy! So much time is saved. She is user friendly as well making auditing for accountability and accuracy a breeze. I would recommend the software to anyone."
Owner, Sendero Therapies
Sagamore Hills, Ohio
Penelope software users since 2009
"It's powerful out of the box, but can be configured to many different kinds of interaction. Being cloud-based, it makes accessing the records you need easy, whether you're working onsite or off. Athena have managed to evolve the system impressively, and it has more than kept pace with changes in the way we work and use technology."
Information and Support Manager, Headway Ireland
Penelope software users since 2006
"It has only been two months since ‘Go Live’ and already we have seen profound improvement in some of our processes. We anticipate more positive changes will occur over the next 6-12 months and look forward to the rich data we will shortly begin to extract and analyze. Importantly, we will finally begin to fully map the difference we make in the communities in which we operate."
Dr. Janette Hancock
Senior Manager, UnitingCare Wesley Port Adelaide
Port Adelaide, South Australia
"For the first time our organization has been able to capture better client and partner data that has allowed our multiple departments to work more cohesively. The ease of use of the Smart Documents and Forms has enhanced the way we gather demographic and program information for grants and funding purposes. The launch support and technical support team have been wonderful to work with and respond quickly to our inquiries."
VP of Programs and Services, A Precious Child
"We have used Penelope for a few years now. We are able to log, bill, schedule, remind for appointments. It is easy once you get the hang of it. The customer support couldn't be kinder and more patient.”
Clinical Director, Ventura Counseling Center
"We love Penelope! The reports are easy to understand - especially to non-user stakeholders and our clients. The forms are easy to create and adjust, and the billing / cart system is easy for my staff to use for their billable hours. The support staff are friendly and understanding, and are great with training. I would highly recommend."
VP of Care Coordination, ARC Administrative Services
Hamburg, New York
"It has a ton of user-defined fields that can be set up in any combination that works for your agency. Billing is relatively simple, and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist.”
Clinical Support Admin. Coordinator, Family Conservancy
Kansas City, Missouri
Penelope software users since 2003
"We love Penelope! We find that it is easy to use and also easy to teach others how to use. It is good to be able to collect our data in such an accessible spot!”
Case Manager, ANEW Place