Case Management Software

Effectively manage multiple services and locations while ensuring consistent reporting and quality of care for your clients.

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Why Penelope?

Penelope case management software is designed for human services, community services, and social service organizations. By letting us focus on information security and administrative efficiency, you can give your clients the care they deserve.

Employing Penelope in your organization means:

You no longer need multiple systems
Your clients no longer need to tell their story over and over again as they move to new programs
You can track all the data elements you need inside one database
You get standardized, consistent reporting across multiple services
You can limit staff access to confidential data on a role-based or need-to-know basis
Staff can communicate securely with each other, and clients, directly from the case management system

Case Study: Relationships Australia (RASA)

Relationships Australia South Australia offers a diverse range of services across their nine locations. Since 2010, they’ve been using Penelope case management software to support their programming, which includes child, youth and family services, counselling, and mediation.

Learn how RASA has transformed their service delivery and reporting capabilities with Penelope.

Read the Case Study

Features and Configurability

Penelope case management system offers a diverse range of features to serve the needs of human service agencies. The software is highly configurable and, by working with our Global Services team through implementation, you get a case management software solution that fits your organization.

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Smart Forms

Create an unlimited number of custom forms to collect the data you need.

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Workflow Automation

Maximize efficiency and consistency by letting Penelope automate certain tasks.

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Flexible Support

We’re always ready to help you troubleshoot any issues you may encounter. Now with extended hours!

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What people say about Penelope Case Management Software

“Athena Software is a world leader in case management software. The Collaboration Suite in Penelope enables agencies around the world to connect with clients using smart communication and workflow tools in a way that reflects how our clients live and work. Once again, Athena is setting the standard for global case management software.”

– Adam Fletcher

Relate, the UK’s largest providers of relationship counselling

Penelope users since 2008

“Our CARF accreditation survey report recognized Headway’s use of electronic medical records with Penelope Case Management Software as a solution that is user-friendly, enhances communication and has valuable data for future research.”

Richard Stables

Headway Ireland

Penelope Users since 2006

“In our company we refer to the Penelope Software familiarly as Penny. She is our friend in so many ways! She makes documentation, scheduling, reporting, payroll, invoicing easy! So much time is saved. She is user friendly as well making auditing for accountability and accuracy a breeze. I would recommend the software to anyone.”

Rebecca Mohler

Sendero Therapies

Penelope users since 2009

“It has only been two months since ‘Go Live’ and already we have seen profound improvement in some of our processes. We anticipate more positive changes will occur over the next 6-12 months and look forward to the rich data we will shortly begin to extract and analyze. Importantly, we will finally begin to fully map the difference we make in the communities in which we operate.”

Dr. Janette Hancock

UnitingCare Wesley Port Adelaide

“The ability to create documents for our own needs is a fantastic function of the system. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any organization that tracks a variety of data elements and wants to organize your data to meet your needs.”

Linda Castle

The Family Conservancy

The case management software you’ve been looking for.

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Multi Service Agencies

Human Services

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