Victim Services Software

Make sure your clients are safe and secure

Software Benefits

Making your everyday easier

Easy Reporting

Collect and pull data for the mandated reports you need, like VOCA, or for other custom reports.

Make sure no one falls through the cracks

Automated workflows keep things running smoothly. With time and action based triggers, Penelope can keep thing moving at your organization.

Manage a diverse range of services

Offer counselling and other wraparound services, all from one secure database.

Case Study

Family Services of Tulare County

 

Family Services of Tulare County (FSTC) was founded in 1983 as the California county’s first emergency shelter for women and children escaping domestic violence.

Customer Spotlight

YWCA Calgary

When the client information management system YWCA Calgary had been using for seven years could no longer meet their needs, they started their months-long search for a better solution, eventually making the informed decision to switch to Penelope.

Watch the video to learn more about how YWCA Calgary realized it was time for new software, why they chose to work with Athena Software, and how Penelope has made an impact on the lives of their staff and clients.

Request for Proposal template

for Domestic Violence and Victim Services

Issuing a Request for Proposal (RFP) is a great way for organizations to narrow down the list of contenders in a thorough and efficient manner. Pulling together all of your requirements to create and distribute an RFP can seem like a monumental task.

That’s why we’ve created this handy RFP template to help your agency build a compelling document that will ultimately help find you the client management system that’s right for you.

Operational Tools

Keep it simple

 

Penelope’s full suite of operational tools give your victim services organization the functionality it needs to run smoothly. Automation ensures nobody falls through the cracks and smart forms make documentation easy.

Comprehensive scheduling, staff time tracking, billing, intake tools and more are all built right in.

Security

Ensure the safety of your client data

 

Our number one priority is the security of your client information.

Data privacy provisions are a part of all aspects of our operations – from the design of Penelope to the configuration and management of our data centres, our internal administrative controls, staff training, management, and the way we deliver client services.

Using technology to support effective service delivery and victims’ safety

Victim service providers use data every day. They use it to assess client risk, demonstrate their impact, and secure funding.

But is there a better way to manage that data? The right client management system for victim services can increase victims’ safety, increase the capacity of the organization, and decrease organizational risk.

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