Criminal Justice and Reentry Software

Easily track client information, collaborate internally and externally, and meet data and reporting requirements required by your stakeholders.

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Criminal Justice and Reentry Software

Easily track client information, collaborate internally and externally, and meet data and reporting requirements required by your stakeholders.

Features designed for your needs

Single View of the Client

Penelope’s unified case file structure means each client has one unique record that can be attached to one or more services over the course of their involvement with your agency. Client support network and family information is kept in this comprehensive file.

A client can be enrolled in multiple service files at once to help keep you organized and to make case review and data retrieval easy.

Role-based Security

In Penelope, you can create unlimited custom security permissions. These give your agency the power to define role-based security access for each staff member.

Probation and parole officers can be granted access for the purposes of review and sign-off on key documentation, or included as followers on internal discussions within the Collaboration Suite, and can receive and participate in client-related discussions via e-mail or text.

Use it in the Field

Penelope is a web-based case management solution. You can access your information whenever you are connected to the internet. Remote and mobile staff can securely login to Penelope from anywhere, and manage case notes, appointments and other important tasks.

Staff can also receive notifications from Penelope when cases and tasks are assigned to them or when a critical incident or safety concern arises.

Case Study: Getting Out Staying Out (GOSO)

Getting Out Staying Out is an organization based in New York City that helps young men who have been imprisoned or involved with the criminal justice system by providing counseling, education opportunities and employment readiness. GOSO helps about 1,000 young men aged 16-24 each year, 90 per cent of whom do not re-offend. GOSO made the transition from an existing system to Penelope in 2016.

Learn how GOSO is using Penelope to help reduce recidivism.

Improving Communication

Good communication is the foundation that social services are built on. Penelope can help facilitate and keep an accurate record of communication in your agency.

Staff to Staff

For staff communication, Penelope includes a comprehensive collaboration suite. This tool includes threaded discussions and conversations, workflow tools, reminders, and checklists. Penelope Discussions are a secure, encrypted venue for collaboration between staff, including goal and service planning.

The Collaboration Suite is always available from every screen in Penelope, with minimal clicks to get to discussions. By keeping discussions in Penelope, a record of communication is kept.

Staff to Client

Staff can communicate directly with clients through Penelope. Discussions are built into the case file, allowing staff to message clients and receive a reply. This communication is automatically recorded in the client’s file.

With Engage, our client engagement tool, clients can receive appointment reminders and complete documentation from home. All of this integrates directly with the client’s file in Penelope.

The reentry services software you’ve been looking for.

Take the next step with Penelope

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