Mental Health Services Software

Integrate your practice’s client service, financial, and administrative operations

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Mental Health Services Software

Integrate your practice’s client service, financial, and administrative operations

Something for Everyone

Our case management solution is an easy to use and mobile-friendly mental health software system that’s accessible on any browser, with everything you need for billing, scheduling, documentation, and more.

Monitor and Manage

Manager / supervisory tools for monitoring workflows, document completion, and more

Use sign-off, date and time stamps, and locking for session notes or clinical documentation

Create custom outcomes assessments to easily see how a client is progressing over time

Extensive reporting capabilites allow for tracking the custom data you need for internal operational purposes and reporting to stakeholders

Easily monitor insurance authorizations and coverage limits in real time

Create and customize security permissions to create role-based, need-to-know access rights

Improve Care

Track and document a broad range of services – including scheduled and non-scheduled events, as well as indirect, anonymous, informal, and residential scheduling, whether billable or non-billable

Workflow tools such as clinician availability, waitlisting, integrated calendars, referrals management, and alerts help to streamline processes and accelerate client service delivery

Use Penelope’s smart forms, letters, and outcomes assessments to build custom treatment plans, case summaries, reports, and progress notes

Streamline & Plan Ahead

Targets and actuals reporting lets your staff stay ahead of challenges or identify trends in your organization

Remove the possibility of duplicate entries for a single client

Our unified case file structure means all services and collateral contacts for a client are kept in one place

Keep the Money Flowing

Accounts receivables billing package with flexible self-pay and insurance billing as well as 837P electronic claim generation and CMS-1500 forms for organizations in the U.S.

EOB / Explanation of Benefits for posting / reconciliation of remittance advice

Built-in error checking to maximize reimbursement rates and turnaround times

Case Study: Relate

Relate helps over a million people of all ages, backgrounds, and sexual orientations to strengthen their relationships.

Because Relate is the UK’s largest provider of relationship support, they need a system that can handle large volumes of traffic from multiple sites. In 2008, they chose Penelope. Since then, they have successfully used Penelope to oversee and manage their nationwide agency’s high volume of traffic. Penelope’s easy to use interface means it’s easy to get new users at Relate up and running quickly.

Learn more about Relate’s experience with Penelope case management system.

What our Clients Say about Penelope

“Athena Software is a world leader in case management software. The Collaboration Suite in Penelope enables agencies around the world to connect with clients using smart communication and workflow tools in a way that reflects how our clients live and work. Once again, Athena is setting the standard for global case management software.”

– Adam Fletcher

Relate, the UK’s largest providers of relationship counselling

Penelope users since 2008

“Our CARF accreditation survey report recognized Headway’s use of electronic medical records with Penelope Case Management Software as a solution that is user-friendly, enhances communication and has valuable data for future research.”

headway ireland logo

Richard Stables

Headway Ireland

Penelope Users since 2006

“In our company we refer to the Penelope Software familiarly as Penny. She is our friend in so many ways! She makes documentation, scheduling, reporting, payroll, invoicing easy! So much time is saved. She is user friendly as well making auditing for accountability and accuracy a breeze. I would recommend the software to anyone.”

Rebecca Mohler

Sendero Therapies

Penelope users since 2009

“It has only been two months since ‘Go Live’ and already we have seen profound improvement in some of our processes. We anticipate more positive changes will occur over the next 6-12 months and look forward to the rich data we will shortly begin to extract and analyze. Importantly, we will finally begin to fully map the difference we make in the communities in which we operate.”

Dr. Janette Hancock

UnitingCare Wesley Port Adelaide

“The ability to create documents for our own needs is a fantastic function of the system. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any organization that tracks a variety of data elements and wants to organize your data to meet your needs.”

Linda Castlethe family conservancy logo

The Family Conservancy

The mental health services software you’ve been looking for.

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