Home Visiting Services Software

Oversee your mobile workforce on their client visits as they access the relevant data wherever and whenever they need it.

Home Visiting Services Software

Oversee your mobile workforce on their client visits as they access the relevant data wherever and whenever they need it.

Why Penelope works for home visiting services

Penelope is extremely configurable so it can be made to fit your organization’s needs. Our team of experienced deployment specialists will guide you through the process so you can get the most out of your case management software for home visiting services.


Penelope is cloud-based case management software, meaning it can be accessed from anywhere with an internet connection. We have secure data centers around the world, and we’re ISO certified for our information security management, meaning your data is safe with us!

Accurate Reporting

Penelope helps you collect healthy, accurate data. With a library of over 130 pre-built reports, many of the stats you want are just a couple of clicks away. You can also extract your data from Penelope, or access Penelope Online Dashboards in Tableau to generate custom reports.


Easy Documentation

There is no limit to the number of documents you can create, customize, and store in Penelope. Smart Forms allow you to easily create documents that suit your organization, letting you collect complete, accurate, and healthy client information.

Client Engagement

Connect with the people you serve

Penelope’s new client portal, ClientConnect, empowers the people you serve to take part in their care. With ClientConnect it’s easy to communicate with your clients, have them complete documents or book appointments. ClientConnect is fully mobile, so your clients can use it anywhere.

Reliable Support

Get the help you need with Penelope

Our knowledgeable support team are available during international business hours to ensure you get the help you need in a timely way. We guarantee 99.99% uptime with Penelope and have strong contingency plans in place in case of an incident.

Meet our customers: Parents as Teachers

Parents as Teachers provides early childhood educational support and training to parents of 212,000 children in families from all 50 U.S. states and six other countries. Their services are delivered through home visits and group programs and are designed to give every child a strong start in life.

Learn more about why Parents as Teachers selected Penelope to manage their home visiting services.

What our customers say about Penelope

“Athena Software is a world leader in case management software. The Collaboration Suite in Penelope enables agencies around the world to connect with clients using smart communication and workflow tools in a way that reflects how our clients live and work. Once again, Athena is setting the standard for global case management software.”



– Adam Fletcher

Relate, the UK’s largest providers of relationship counselling

Penelope users since 2008

“Our CARF accreditation survey report recognized Headway’s use of electronic medical records with Penelope Case Management Software as a solution that is user-friendly, enhances communication and has valuable data for future research.”


headway ireland logo

Richard Stables

Headway Ireland

Penelope Users since 2006

“It has a ton of user-defined fields that can be set up in any combination that works for your agency. Billing is relatively simple, and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don’t exist.”

Linda Castle

The Family Conservancy

“In our company we refer to the Penelope Software familiarly as Penny. She is our friend in so many ways! She makes documentation, scheduling, reporting, payroll, invoicing easy! So much time is saved. She is user friendly as well making auditing for accountability and accuracy a breeze. I would recommend the software to anyone.”

Rebecca Mohler

Sendero Therapies

Penelope users since 2009

“It has only been two months since ‘Go Live’ and already we have seen profound improvement in some of our processes. We anticipate more positive changes will occur over the next 6-12 months and look forward to the rich data we will shortly begin to extract and analyze. Importantly, we will finally begin to fully map the difference we make in the communities in which we operate.”


Dr. Janette Hancock

UnitingCare Wesley Port Adelaide

“For the first time our organization has been able to capture better client and partner data that has allowed our multiple departments to work more cohesively. The ease of use of the Smart Documents and Forms has enhanced the way we gather demographic and program information for grants and funding purposes. The launch support and technical support team have been wonderful to work with and respond quickly to our inquiries.”

Courtney Wickberg, VP of Programs and Services

A Precious Child

“We love Penelope! The reports are easy to understand – especially to non-user stakeholders and our clients. The forms are easy to create and adjust, and the billing / cart system is easy for my staff to use for their billable hours. The support staff are friendly and understanding, and are great with training. I would highly recommend.”

Sarah Gardner, VP of Care Coordinationarc administrators

Arc Administrative Services

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