Penelope Online Learning
Learn the ins and outs of Penelope with our training resources
Simple and accessible software training
Penelope training is broken up into easy-to-digest modules. Follow your learning path and pick up where you left off, or find a specific module for a refresher on a certain topic.
Access training resources at any time using your cell phone, tablet, or laptop. Watch training videos with optional subtitles for maximum accessibility.
Feel confident in understanding new features in Penelope with training resources that are updated as our software evolves.
What is an LMS?
LMS stands for Learning Management System.
Just like Word helps you write documents and Gmail helps you manage your emails, an LMS is a software program that helps you create, manage, and deliver eLearning courses.
Enhanced Training Features
Optimize the learning experience
Encourage staff communication with discussion forums, personal messaging, and shared calendars.
Reports and Analytics
Create reports on key metrics like course completion status and test pass rates.
Connect your online training courses to classroom-based or virtual learning sessions using video conferencing.
Training that works
Improve staff engagement in their training
Create tailored learning pathways for each user based on their job function so they only receive training relevant to their role.
Make learning fun with points, badges, levels, rewards, and leaderboards.
What do you get with Penelope Online Training?
Download a one-page summary of our training program to see what features you get access to
How do I log in to access my online training?
Click your organization’s Training URL, enter your username and password, then select Login.
If you haven’t signed up, go to your organization’s Training URL, then click on the Sign up for free heading on the screen. Enter your details, such as your name and email, then choose a username and password to login. Once logged in, you will see courses you have been enrolled in, and you can also select the Course Catalog to self-enroll in other courses.
Watch the demo here.
What if I forgot my username and password?
Beneath the login fields on your organization’s Training URL, click the Forgot your password heading. Here you will be prompted to enter your username or email, then click Send to have a reset link emailed to you.
The same process would apply for resetting your username.
The same process applies to reset your username.
How long does my account stay active for?
If users have not logged into their learning account in over a year, their accounts will be made inactive within the online learning system. This allows the training license to be freed up for other users within your organization.
If an account becomes de-activated after a year and you wish to have it re-activated, simply have your organization’s Administrator re-activate the account, or contact us to initiate the re-activation process.
De-activated status or unable to register new users
If your account has been deactivated it could be because it has not been used in over a year and the system automatically de-activated the account. Alternatively, if your organization has reached its maximum user licenses, your system administrator may have de-activated your account in order to free up additional licenses. Please contact your system administrator in order to have your account re-activated.
If you are unable to register as a new user, it is possible this is due to the license allotment for your organization being reached. Contact your system administrator to confirm. If you are the system administrator, please check how many users have been setup within your organization and de-activate any non-users in order to free up additional licenses.
How can I view or download reports for my organization?
Administrator access is available to the Administrator within your organization. If you are the system Administrator and require this access, please contact your Athena Software Account Manager to make this request.
If you have Administrator access, watch the demo here.
Additionally, you can purchase our Enhanced Training Package which provides Administrator access and a number of additional features. For more information on what is included in the Enhanced Training Package, please click here. To purchase this option, please contact your Account Manager.