Before the pandemic hit, many workers were already struggling with their mental health. COVID-19 and the resulting changes to employment and the workplace are likely to add to this burden.
Tag Results
When Life Gives You Lemons: How RASA Used What They Learned from the Pandemic to Improve Operations
We spoke with Kate Brett, Executive General Manager of Operations at RASA, about how the organization has been able to manage through the COVID-19 pandemic with the help of new practices, existing systems, and an impressive and agile leadership team.
How CatholicCare Victoria Tasmania (CCVT) transitioned more than 1,000 Penelope users to remote service delivery virtually overnight
As the COVID-19 lockdown continued and people began to feel increasingly isolated, there was a surge in demand for mental health and other social services, and agencies like CCVT had to adapt quickly in order to meet their clients’ growing need for support.
Transitioning to the “New Normal” After COVID-19
Despite the ongoing uncertainty of the COVID-19 situation, it’s crucial for agencies to start thinking about and planning for the transition back to working on-site and resuming face-to-face appointments.
A First-Hand Look at How Our Clients Are Managing Through COVID-19
We reached out to our customers to check in on them and learn how their organizations are addressing and overcoming the hurdles presented by the pandemic and how they’re adapting to life after quarantine. Here’s what they had to say!
Providing Client Portal Access to Caregivers: Is It Necessary?
Learn more about health supporters, the roles they play in their loved ones’ care, and the importance of giving them shared digital access to essential health information through platforms like client portals.
Tips and Tricks for Service Delivery via Video Conferencing
Julian Flint, our new Vice-President and Regional General Manager for Australia and Asia-Pacific, offers tips on how to improve the remote care experience for you and your clients.
Athena Software Launches Remote Care Solutions for Health and Social Service Organizations
Athena Software is stepping up for its customers in the hard-hit health and social service sectors during the COVID-19 pandemic. In direct response to the pandemic and the sudden and urgent need for social distancing, the Waterloo, Ont. software company has quickly...