Penelope is cloud-based software

The security of your client information is critical. We worry about that so you don’t have to.

SaaS

 
Penelope helps you protect your client data with confidence. Athena Software is ISO certified, and our secure cloud-based case management software is backed by a 99.99% uptime guarantee. With Penelope, worrying about backups and data security is off your plate, and your staff will love using a reliable system!

Penelope is cloud-based software

The security of your client information is critical. We worry about that so you don’t have to.

Penelope helps you protect your client data with confidence. Athena Software is ISO certified, and our secure cloud-hosted solution is backed by a 99.99% uptime guarantee. With Penelope, worrying about backups and data security is off your plate, and your staff will love using a reliable system!

SaaS

 

Software as a Service (SaaS)

By selecting Penelope cloud-based case management software, your organization is choosing to protect your client data with a secure SaaS solution trusted by hundreds of nonprofits, governments, and large organizations of national scope around the world.

When you choose Penelope, you’re opting for a reliable system that won’t crash and lose your work, and that doesn’t break when you upgrade.

Athena Software is ISO/IEC 27001:2013 certified and we operate secure data centres in the U.S., Canada, and Australia.

Our cloud hosting service allows your organization to focus on your core business while we take care of your data hosting, backups, and disaster recovery, all with one easy subscription price that includes technical support and software upgrades!

What is SaaS?

SaaS products are cloud-based – this means that we provide your organization with a web address to access your secure Penelope database, so all you and your staff need is an up-to-date web browser.

This also helps lower the burden on your I.T. department, who won’t have to worry about servers and backups, or installing software on everyone’s computer!

Penelope’s comprehensive set of measures and safeguards provide the highest degree of security to protect your data from unauthorized access and catastrophic loss, and we back it up with a 99.99% uptime guarantee.

Below are some FAQs about our cloud services, though if you’d like to ask us a question, feel free to contact us!

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Is SaaS secure?
Yes! Your data is protected and secure – it never leaves the country where it is securely hosted, and we meticulously deploy advanced risk mitigation procedures, policies, and technical, physical, and administrative safeguards to protect against unauthorized access.
Who owns the data?
Your organization always owns your data.
Is it reliable?
At Athena Software, we guarantee 99.99% uptime (with generous credits for periods of unplanned downtime should they occur). We have clear SLAs that define response times and escalation paths.
What do I need to do in terms of security?
That’s the beauty of SaaS – we take care of security! With the SaaS model, we take care of complex server maintenance, capital costs, hardware, backups, firewalls, updates, etc. All you need is a recent web browser and an internet connection to securely access your data anywhere you can connect to the web.

To learn more, visit our system requirements page.

What about cost?
We have a simple, all-in monthly or annual price. Your subscription fee includes access to the software, as well as technical support, file storage space, and many other benefits. The subscription model also allows you to scale according to your own timeframe, requirements, and budget. With the subscription model, your upfront costs are much lower and spread out over time.
Saas Information Package

More Information

To learn more about Penelope and SaaS you can download our information package. Or check out these helpful blog posts:

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