Case Management Blog
Keep up with the latest from Athena Software
Julian Flint, our new Vice-President and Regional General Manager for Australia and Asia-Pacific, offers tips on how to improve the remote care experience for you and your clients.
Video conferencing tools have become essential in this unprecedented period of social distancing, providing a much-needed alternative to face-to-face service delivery. With so many telehealth providers out there, we thought you’d appreciate a shortlist of options to help you choose a solution that is secure and fits your organization’s needs.
A Story of Hope and Community Support Amid COVID-19: Our Conversation with Guelph-Wellington Women in Crisis
We sat down (remotely) with the team at Guelph-Wellington Women in Crisis to talk about how social distancing has affected their service offerings and delivery, the effects of the pandemic on victims of domestic abuse, and the overwhelming support they’ve seen from their community.
Remote service delivery is the new normal for social service organizations. Here’s how to make it work.
Amid the ongoing COVID-19 outbreak, it’s important to ensure that your clients continue to receive essential supports and services from your organization. Thankfully, there are secure and easy-to-use web-based software tools and clinical and administrative practices that can ensure that your services continue to be available to those in need while maintaining the health and safety of your team.
There are “Three E’s” that John Neufeld, Executive Director at Kitchener not-for-profit, House of Friendship, said must be considered to truly understand and support the 42,000 vulnerable families and children they serve across Waterloo Region.
It’s great that your agency’s scheduling tool lets you book appointments, but can it also automate workflows to reduce admin tasks, provide an up-to-date view of availability across your organization, and help track services for accurate reporting?
Group programs are an important part of the services provided by social service and nonprofit organizations. That’s why Penelope has a simple, built-in Groups feature that makes managing, tracking, and reporting on group activities easy!
Learn more about client engagement portals and how they can positively impact your staff and clients.
Discover the types of grants available to nonprofits, how to find them and decide which to apply for, and how to write grant applications that actually win.
Find out which features you need to consider when evaluating your EAP software options in order to make an informed decision.
Special education providers understand how important it is to accurately manage student data. Learn how Penelope can help!
Retaining customers is important for nonprofits. Engaging with your clients in a positive way online can help you attract and keep them.