Who we are

About Athena Software

Athena Software is more than industry-leading case management software and deployment services.

It's a committed group of people who believe technology can help health and social service agencies around the world work smarter.

Want to work for us? Check out our Careers page for the latest Athena Software job listings!

We're a fun-loving group with a social and environmental conscience.

While product and customer service quality is priority number one at Athena, we have a lot of fun doing what we do.

Athena Software is a privately-owned company based in Waterloo, Ontario, Canada, and since 2001, we've been providing Penelope - our simple, smart and connected case management software application as a SaaS solution for health and social services organizations around the world.

Our company was founded by people from social services, psychology, and outcomes evaluation backgrounds, and as a company we are driven to help improve the lives of children, youth and families around the world by helping the agencies that serve them provide better, smarter, and more efficient and effective services.

At Athena, we are passionate about empowering innovation in social services.

Our mission is to provide an advanced, comprehensive and easy-to-use software solution to help improve client service delivery processes and outcomes, to reduce administrative burden, and to create operational efficiencies for multi-service agencies, just like yours.

In addition to our Waterloo head office, we also have staff based in California, Australia, New Zealand and Switzerland - meet our awesome team below!

 

Meet Athena

We make Penelope - a simple, smart and connected case management software system that's web-based, mobile-friendly and used by health and social service organizations around the world.

At Athena, our goal is to anticipate and support emerging trends in service delivery best practices, while also enabling enhanced client engagement.

Watch this video to learn more about Athena's origins and philosophy with the help of one of our founders, Greg Stanley-Horn.

Meet the Athena Software Team

Melissa Arcand
Melissa Arcand
Development Manager
Debra Bakowsky
Debra Bakowsky
Finance Administrator
Shannon Brown
Shannon Brown
Software Developer
Amanda Centritto
Amanda Centritto
Regional Manager, North America
Pat Chan
Pat Chan
Head of Architecture
Scott Collins
Scott Collins
Manager of Business Development, USA
Ian Craig
Ian Craig
Penelope Excellence Analyst
Simon de Boer
Simon de Boer
Director of Software Engineering
Kam Deep
Kam Deep
Human Resources Manager
Traci Dow
Traci Dow
Penelope Excellence Analyst
Mark Flood
Mark Flood
Senior Business Data Analyst
Ashley Fokma
Ashley Fokma
Information and Instructional Designer
Dana Fox
Dana Fox
Director of Global Business Development
Jordan Fox
Jordan Fox
Sales and Marketing Associate
Mark Garcia
Mark Garcia
Financial Analyst
Matt Head
Matt Head
Technical Support Specialist
Robin Helbig
Robin Helbig
Software Developer
Leah Hilling
Leah Hilling
Senior Business Analyst
Matthew Hodgson-Fopp
Matthew Hodgson-Fopp
Senior Penelope Excellence Practitioner
Sean Howard
Sean Howard
Systems Administrator
Tijana Jovic
Tijana Jovic
Software Analyst
Shannon McCaffrey
Shannon McCaffrey
Proposal Writer
Neil McDonald
Neil McDonald
Head of Marketing and Communications
Kevin O'Brien
Kevin O'Brien
Head of Technical Support
Kevin Paulson
Kevin Paulson
Senior Business Data Analyst
David Reid
David Reid
Director of Information Technology
Adrian Selder
Adrian Selder
Sales Associate, Australia-Pacific
Gord Spence
Gord Spence
System Administrator
Mike Stacey
Mike Stacey
Senior Programmer
Emily Stallard
Emily Stallard
Project Coordinator
Kevin Stanley
Kevin Stanley
Director
Diane Stanley-Horn
Diane Stanley-Horn
Director
Greg Stanley-Horn
Greg Stanley-Horn
Director
Sandra Vallance
Sandra Vallance
Director of Global Services
Anton van Niekerk
Anton van Niekerk
Software Developer
Karen Vanderkruk
Karen Vanderkruk
Senior Project Manager
Anthony Yao
Anthony Yao
Senior Account Manager and Team Lead, Client Success
Tim Ye
Tim Ye
Programmer
Eric Zomer
Eric Zomer
Programmer

A Brief History of Athena Software

Original Athena Software logo
2001
Athena Software is founded by our three directors in Guelph, Ontario, and the earliest version of Penelope is sold to our very first client.
Former Athena office in Kitchener, Ontario.
2007
Athena moves into our first permanent office space and welcomes Relate, the largest relationship counselling agency in the U.K., as a client.
Dana Fox, Greg Stanley-Horn and Simon de Boer at the Athena offices.
2015
Athena's growth continues, with a new office, hundreds of clients around the world and over 45 employees in Canada, the U.S., Australia and New Zealand.

What Our Clients Say

"Athena Software is a world leader in case management software. The Collaboration Suite in Penelope enables agencies around the world to connect with clients using smart communication and workflow tools in a way that reflects how our clients live and work. Once again, Athena is setting the standard for global case management software."

Adam Fletcher
Relate, the U.K.'s largest providers of relationship counselling
Penelope users since 2008

Relate UK

"In our company we refer to the Penelope Software familiarly as Penny. She is our friend in so many ways! She makes documentation, scheduling, reporting, payroll, invoicing easy! So much time is saved. She is user friendly as well making auditing for accountability and accuracy a breeze. I would recommend the software to anyone."

Rebecca Mohler
Sendero Therapies, Ohio
Penelope users since 2009

Sendero Therapies

"Our CARF accreditation survey report recognized Headway’s use of electronic medical records with Penelope Case Management Software as a solution that ‘is user-friendly, enhances communication and has valuable data for future research."

Richard Stables
Headway Ireland
Penelope users since 2006

Headway

"It has only been two months since ‘Go Live’ and already we have seen profound improvement in some of our processes. We anticipate more positive changes will occur over the next 6-12 months and look forward to the rich data we will shortly begin to extract and analyze. Importantly, we will finally begin to fully map the difference we make in the communities in which we operate."

Dr. Janette Hancock
UnitingCare Wesley Port Adelaide

UCWPA

"The ability to create documents for our own needs is a fantastic function of the system. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any organization that tracks a variety of data elements and wants to organize your data to meet your needs."

Linda Castle
The Family Conservancy, Kansas City
Penelope users since 2003

The Family Conservancy