Outcome Rating Scale in Penelope
Athena has partnered with the International Center for Clinical Excellence and ACE Health to integrate Dr. Scott Miller’s Feedback Informed Treatment (FIT) and Partners for Change Outcome Management System (PCOMS) into Penelope as an add-on module.
PCOMS, which is integrated into each treatment session, consists of two brief scales that measure robust predictors of therapeutic success.
The Outcome Rating Scale (ORS) assesses the client's therapeutic progress and the client's perceived benefit of treatment while the Session Rating Scale (SRS) assesses the client's perception of the client-therapist alliance.
These tools provide an easy to implement, evidence-based, client-centered way to measure client engagement and progress in treatment.
With just a few clicks on a computer screen or portable device such as an iPad, clients provide valuable feedback on their current wellbeing and satisfaction with each session and / or with their therapist.
This ongoing data is contrasted anonymously against a large dataset to determine statistically validated trajectories of change (the Expected Treatment Response) to help evaluate the effectiveness of treatment.
Download our ORS / SRS information package to learn more, or fill out the form at the bottom of the page to schedule a free demo of Penelope and the ORS / SRS module for your agency.
More Information about Feedback Informed Treatment
Feedback Informed Treatment (FIT) is a proven approach for supporting client engagement while simultaneously improving client outcomes.
Approved as an evidence-based practice by regulators in several countries, including the Substance Abuse and Mental Health Services Administration (SAMHSA) in the U.S., FIT can be easily incorporated into existing clinical practices and case management procedures.
FIT is registered with the U.S. national registry of evidence-based practices, and in February 2013, SAMHSA formally recognized PCOMS as an evidence-based practice. SAMHSA noted that “the reliability and validity of the ORS are well supported."
Case managers and clinical supervisors can use the resulting information to inform and tailor healthcare service delivery to maximize client outcomes.
Emerging regulatory requirements across many jurisdictions mandate that healthcare providers are required to track client reported outcomes during treatment.
Even for providers who incorporate satisfaction measures as part of an ongoing feedback loop, feasibility is a major concern.
Many existing outcome measurement platforms are too complex and poorly integrated into existing systems and thereby fail to capture the client’s true experience of treatment.
Penelope’s integration of Dr. Scott Miller’s Feedback Informed Treatment tools is seamless, providing real-time Expected Treatment Response reporting directly within a client’s service file in Penelope. Watch our video below to learn more!
Approved as an evidence-based practice by regulators in several countries including the Substance Abuse and Mental Health Agency (SAMHSA) in the United States, FIT is also validated by five RCT research studies.
Watch our video to find out more about the origins of ORS / SRS and how it works with Penelope!