Preferred Supplier Panel approves Athena Software for use by human services agencies in NSW, Australia
October
7, 2005
Athena Software (www.athenasoftware.net) is pleased to announce its client
management system has been approved by the New South Wales Government
Preferred Supplier Panel. The fully integrated case management and client
information solution will be used by the New South Wales Human Services
Better Service Delivery Program (http://bsdp.hsnet.nsw.gov.au)
to help welfare and community agencies share information and improve services
to clients. The Program makes use of Internet technology to provide agencies
with the tools to communicate with one another, to provide faster, more
accurate referrals and to work with clients more effectively.
Hyro, a strategic partner for Athena products and services in Australia, selected Athena’s client management software (www.athenasoftware.net) as the best solution to offer the New South Wales human services sector. The human service sector in New South Wales is made up of approximately nine government departments and many thousands of non-government organizations (NGOs). These organizations work to maintain or improve the well being of communities and people.
Hyro has previously supplied to the New South Wales Government ServiceLink and ReferralLink. ServiceLink is a directory of NGOs and the services they provide, and enables NGOs to make more accurate referrals. ReferralLink manages the electronic referral of clients between NGOs and Government departments, and is also being applied in the critical area of electronic reporting of suspected cases of child abuse.
