Athena Software presents “North America NGO’s at IT Crossroads: Applying Lessons Learned” at Making Links 2005 Conference Australia - continued
The lessons learned from the deployment of these strategies include the benefits of rationalized and coordinated ("de-fragmented") agency operations, a focus on outcomes and performance-based operations/ data gathering and analyses activities, new models of collaboration and inter-agency partnerships, the challenges and benefits of moving to third generation Case Management applications, and the formulation and benefits of a coordinated communications strategy that is informed by integrated IT practices.
About
the Presenter
Greg Stanley-Horn of Guelph, Ontario Canada has over 13 years
experience working in the NGO sector in a variety of capacities: front-line
work with high-risk adolescents, community development project design
and management, advocacy, research, consulting, community health centre
planning and advocacy and information technology.
About
Athena Software
The Athena client management system has been approved by the
New South Wales Government Preferred Supplier Panel. The fully integrated
case management and client information solution will be used by the New
South Wales Human Services Better Service Delivery Program (http://bsdp.hsnet.nsw.gov.au)
to help welfare and community agencies share information and improve services
to clients. The Program makes use of Internet technology to provide agencies
with the tools to communicate with one another, to provide faster, more
accurate referrals and to work with clients more effectively.
