• • manager/ supervisory tools for monitoring workflow, notes/ documents (eg. Treatment Plan, ISP) completion. Sign-off and locking feature for session notes and clinical documentation
• • build custom outcomes assessments/ scored tools to graphically represent a client's change over time (and use the powerful reporting tools to compare client change amongst different client groups)
• • extensive reporting capabilites allow you to track the custom data you need for internal operational purposes and reporting to stakeholders
• • easily monitor authorizations and coverage limits in real time
• • quality assurance functionality improves accuracy of claims
• • customizable security permission structure allows you to create role-based "need to know" access rights

• • Penelope provides effective methods for tracking and documenting an extremely broad range of services - including scheduled, non-scheduled, non-time based, collateral, supervision, indirect, non-contact, administrative, anonymous, informal, drop-in, residential, referral-oriented, and billable and non-billable services
• • workflow tools such as clinician availability, waitlisting, integrated calendars, referrals management and alerts help to streamline processes and accelerate client service delivery
• • use Penelope's smart documents, letters, and outcomes assessment features to build custom treatment plans, case summaries, reports and progress notes

• • targets and actuals reporting for client statistics, budgeting, staff productivity, service provision and more

• • intuitive service structure perfect for multi-provider team involving one or more clinicians and even third party professionals
• • no duplicate data entry- integrated scheduling, billing and documentation

• • complete accounts receivables with flexible self-pay and insurance billing with professional HIPAA 5010 compliant 837 electronic claim generation (and the old paper CMS-1500 as well)
• • billing to states, BCBS, ValuOptions, other private insurance, Medicaid, Medicare and more
• • EOB / Explanation of Benefits and optional 835 add on module for posting / reconciliation of remittance advice
• • built-in error checking to maximize reimbursement rates and turn-around times

On your server or on the cloud, Penelope is an effective, easy to use and comprehensive practice management system that can deliver a powerful return on investment. You may also be interested in finding out more about Penelope's suitability for Therapy, Multi-Service Counselling, EAP and University Counseling services.