• • Penelope not only gives you the tools to report servie utilization and outcomes to stakeholders, it allows you to effectvively monitor your services internally and respond to emerging needs/ trends
• • Penelope empowers your organization to track custom client demographics and presenting issues, barriers to service, satisfaction, waitlists, referral reasons, service needs, outcomes assessments, staff qualifications and avialability, training sessions, management consults and eligible services and limits
• • Penelope provides a rich data set for analyses and business intelligence so that you produce the detailed information required to effectively market your services in a crowded marketplace - data such as presenting issues, impact on work, back to work timing, work with dependents, staff departments, demographics and overall utilization rates

• • with its flexible workflow, penelope allows for centralized, site based or user based recording of referral and intake information, waitlist management, assignment to in-house or affiliate providers based on availability, staff qualifications and client preferences
• • in-house or affilates simpy use their web-browser from anywhere on the internet to securely access their case files, scheduled appointments and complete progress notes - greatly reducing the back and forth paperwork for efficient and timely reimbursement, reporting and billing

• • Penelope's centralized web-based intake, referral and scheduling capabilities allow you to provide your EAP clients with timely professional service reducing wait times and unnecessary affiliate communications
• • manage assessments and service plans, integrate progress notes and monitor client outcomes all in one unified, easy to use framework

• • during the intake process, staff can select the EAP contract which will then automatically draw down the client's session limits and bill the EAP at the contracted rates- the practitioner does not need to worry about who is paying or how much - all they need to record is the type of service provided and indicate that the service occurred
• • if you bill US insurance companies, you can simply generate a HIPAA 5010 CMS-1500 or electronic 837 claim directly from penelope

• • easy to use, intuitive screens with embedded help, user preferences for rapid and successful end-user adoption
• • reduces or eliminates duplicate data entry and the need for paper

On your server or on the cloud, Penelope is an effective, easy to use and comprehensive case management system that delivers a powerful return on investment. You may also be interested in finding out more about Penelope's suitability for Counseling and Case Management Services.